Frequently Asked Questions

Here you will find answers to the most frequently asked questions we receive.
How can I apply for a loan and where?

To apply for a loan, you can use one of the following methods:

  • Directly through our website
  • Via our mobile app, which you can download from Google Play or the App Store
  • Contact us at 0700 40 111.

All you need is your full name, phone number, personal ID number, and email.

Where can I pay the loan installments?

You can pay your dues in one of the following ways:

1. By bank transfer:

Beneficiary: UteCredit Bulgaria EOOD IBAN: BG14BPBI79421023024302 BIC: BPBIBGSF Bank: Eurobank Bulgaria AD (Postal Bank)

IMPORTANT! Indicate the number of the Credit Agreement in the reason!

2. At the EasyPay checkout:

You can make a payment at the nearest EasyPay cash desk UteCredit KIN: 2129608444

IMPORTANT! Indicate the number of the Credit Agreement in the reason!

What documentation is required to get a loan?

To apply for a loan near iute, a valid means of identification is sufficient.

Can foreign nationals resident in Bulgaria apply?

Only persons with Bulgarian citizenship have the right to apply for a loan from IuteCredit Bulgaria LTD.

If I already have an iute credit can I get a second one?

You can apply for a new loan at any time, even if you have an active one.

Can I prepay my loan and how can I do this?

If you want to pay off your loan ahead of time, visit Myiute app and select the early closing option. At the time of registering the action, you will be shown the amount you have to pay with the corresponding discount. This value will be valid to be paid within 5 days from the moment of saving the action.

What happens if the loan installment is not paid on time?

Late payment of installments will negatively affect your credit history and make it difficult to obtain future loans. In case of delayed monthly installments, additional fees and interest are charged according to the tariff of UteCredit Bulgaria EOOD. In case of unforeseen situations, you have the possibility to extend the term of your installments by up to 17 days, thus keeping your credit regular. The payment extension fee can be found here.

Where can I get information on my loan obligations?

For any information, use the Myiute app or contact us here.

Need additional info?